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Archive for December, 2006

Announcing Release of Microsoft CRM Solution Accelerator for Siebel

December 15, 2006 Leave a comment

As a part of Microsoft Dynamics CRM’s expanding integration story, we are announcing the release of the Microsoft CRM Solution Accelerator for Siebel. Targeted towards current customers of Siebel systems, this accelerator is a pre-built integration solution that can be used to synchronize the data between Microsoft CRM and Siebel. The integration solution comes with predefined integration for contact, account, and address entities and can be customized to integrate other custom entities and fields.

While this solution is one of multiple methods to link the Microsoft CRM and Siebel systems together, it is built upon the Microsoft CRM web services architecture and leverages the standards-based integration that is available in both applications. With this integration, organizations can benefit from the familiar user interface and productivity tools used by Microsoft CRM while continuing to access existing data and process definitions in Siebel.

Customer Benefits – Improve ROI of an existing Siebel deployment by increasing user adoption with Microsoft CRM

Increase user adoption – empower existing Siebel users with Microsoft CRM that works the way they do, minimizing learning curve and improving user adoption.

Improve flexibility to meet business needs – Reduce cost and time to adapting a CRM system to fit differing departmental business needs through Microsoft CRM’s ease of customization.

Leverage existing CRM investments – leverage existing investments in Siebel data, process, and specialized functionalities through integration with Microsoft CRM.

Partner Benefits – Introduce new value to an existing Siebel customer’s current CRM system

Increase license and service revenue by selling Microsoft CRM to enterprise customers with existing Siebel deployments.

Reduce time and cost to building customized integration solutions using guidelines, templates, and prebuilt connectors for Siebel and Microsoft CRM.

Increase deal sizes and reduce development and maintenance costs by leveraging Microsoft development and integration platform.

System Requirements

Supported Operating Systems: Windows 2000 Server; Windows Server 2003

Microsoft® BizTalk® Server 2006

Microsoft Dynamics CRM 3.0

Siebel Server 7.5.2

Availability

The solution accelerator is available for download via the Microsoft Download Center and supporting materials are available for download via the Microsoft CRM Sandbox

An English-only version this accelerator is available for download via the Microsoft Download Center at the following location – http://www.microsoft.com/downloads/details.aspx?FamilyId=
D4D20DDA-3C96-43C6-AA53-165E3421E8DB&displaylang=en

Supporting materials- including the Microsoft CRM Solution Accelerator Installation and Customization Guide, code samples, maps, schemas and other integration artifacts- are available on the Microsoft CRM Sandbox.


To download these integration artifacts, click the following link, and then locate the download: “Microsoft CRM Solution Accelerator for Siebel” –
http://www.gotdotnet.com/codegallery/releases/viewuploads.aspx?id=
b6499eb0-0eae-4597-b38e-ee9cbc71a404

Note: The downloads on the Microsoft CRM Sandbox are provided by Microsoft CRM Sandbox members and are not supported by Microsoft.

Ned Kandzor

Imad Hajjar from the Microsoft CRM team blog

Categories: Microsoft Dynamics

Microsoft Dynamics CRM Certification Exam

December 11, 2006 Leave a comment

Microsoft France released today Mock Exam for Microsoft Dynamics CRM Certification. For more information, go to Partner Source.

 Imad Hajjar

Categories: Microsoft Dynamics

Create a Microsoft Dynamics CRM 3.0 dashboard with SharePoint Portal Server

December 8, 2006 Leave a comment

You can use either Microsoft Office SharePoint Portal Server 2003 or Microsoft Windows SharePoint Services to create a dashboard to display essential Microsoft Dynamics CRM data for your users. In this example, you will learn how to use SharePoint Portal Server and Microsoft Office FrontPage to create a dashboard to display a chart of the top open opportunities and their projected revenue.

The first section explains how to create a SharePoint Portal Server page with an Office Web component (a PivotChart), connect it to the Microsoft CRM database, and configure the PivotChart. The second section explains how to create a data view on the SharePoint site by using FrontPage. The final section explains how to replace the default Microsoft CRM home page with your SharePoint Portal Server dashboard. Read more >

Categories: Microsoft Dynamics

Microsoft Dynamics CRM: V3C to be released on…

December 3, 2006 Leave a comment

It is planned to be released at or around December 22nd. Exchange 2007 compatibility is to be released app. on same date (Update to Rules Deployment Wizard)

As said in one of my previous postings the V3C release is going to Released as a “Re-Release”.

  • Client Only
  • Includes Service Pack Roll Up
  • Compatible with other supported versions of Windows and Office

It will be available via Microsoft Downloads and MSDN on or around the above date!

Imad Hajjar

Categories: CRM, Microsoft Dynamics

Microsoft Dynamics CRM: Update Rollup 1 is available for Microsoft Dynamics CRM 3.0

December 2, 2006 Leave a comment

The Microsoft CRM Sustained Engineering team has released Microsoft Dynamics CRM 3.0 Update Rollup 1 for Server and Sales for Outlook.

This Update Rollup is significant in that it is the first publicly-available hotfix/update rollup for CRM 3.0. It makes it very easy for customers to update their Microsoft Dynamics CRM 3.0 systems to the latest set of hotfixes, and to maintain parity between the client and server components of Microsoft CRM 3.0.

• Microsoft Download Center: http://www.microsoft.com/downloads/details.aspx?

FamilyId=08BADB01-4984-458E-96E6-4F08622CFE63&displaylang=en

• Microsoft Knowledge Base Article: http://support.microsoft.com/kb/922815

Please note:

• CRM 3.0 Update Rollup 1 does not provide compatibility with CRM 3.0 Sales for Outlook compatibility with Windows Vista and Office 2007. Stay tuned to communications regarding availability of a CRM 3.0 Sales for Outlook compatible with Windows Vista and Office 2007.

• Chinese and Japanese versions of CRM 3.0 Update Rollup 1 are not available, but are under consideration

• When customizations were exported from a Microsoft CRM 3.0 server running Update Rollup 1, importing the customizations to a Microsoft CRM 3.0 server that does not have Update Rollup 1 installed is not supported. Such an attempt will produce an error message such as “The selected schema file does not conform with the requested format. There has been an error with the schema validation in line 37977, position 16.” When attempting to import customizations to your CRM Server that were exported from a CRM Server running Update Rollup 1, make sure the CRM Server to which you are importing the customizations also has Update Rollup 1 installed.

• Update Rollup 1 contains hotfixes and updates that you have to manually enable or configure. To enable or configure these hotfixes on the server that is running Microsoft CRM 3.0, consult the “Hotfixes and updates that you have to manually enable or configure” section of Microsoft Knowledge Base article 922815.

Thanks!

Greg Nichols

Categories: CRM, Microsoft Dynamics